* Only bilingual/bi-literate candidates will be considered. A test will be administered prior to employment.
Under the supervision of the Area Manager/Center Supervisor and working in collaboration with the Family Child Care Coordinator the Family Services Advocate is responsible for the recruitment of children, verification of eligibility, parent orientation, referral of parents to community resources and local social services agencies and updating children’s health records. Maintains child/family files, and reference records and engages in mutually respectful, positive, goal-oriented partnerships with families to promote positive child and family outcomes. Works closely with the Content experts and Area Managers/Center Supervisors to assure timelines are met. Supports CAPSLO’s mission and vision by creating inclusive and equitable environments for all eligible families to participate in the program.
Required Education and Experience:
A credential or certification in Social Work, Human Services, Family Services, Counseling, or a related field.
AA/AS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field, plus one year of work experience in client casework and/or client eligibility setting or a BA/BS Degree in a related field.
BA/BS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field, plus one year of work experience in client casework and/or client eligibility setting.
- Recruits and enrolls children into the Early Education and Child Care program.
- Understands program policies, guidelines, and expectations related to confidentiality, privacy, and ethical practice.
- Orients parents to the comprehensive services of the program including but not limited to: Health, Nutrition, Education, Disabilities and Mental health, parent engagement, and ERSEA.
- Supports Migrant and Seasonal Head Start families and helps to identify areas of support and opportunity. Links families with appropriate referral systems and community services.
- Serves as a liaison to initiate referrals and ensures follow-through to confirm that services are beneficial and effective within the program and with community agencies.
- Discusses with families the importance of coordinating health, social, and educational services for supporting children’s ongoing learning and development and family well-being.
- Assists families in locating sources of health and dental care and encourages their involvement in the health care system. Participates, as needed with special health screenings and maintains accurate health records.
- Knows about local social services and community resources available to families including how to access information that addresses unique goals and needs. Examples include health, mental health, nutrition, parenting, financial literacy, education, enrichment, recreation, job training, and employment.
- Works with Family Child Coordinator to plan monthly local parent committee meetings. Provides committee members with support and encouragement, and assists, as needed, with area projects.
- Provides support with Parent Meetings, including scheduling guest speakers, preparing the agenda and signing in attendees.
- Encourages parent participation in program and community events.
- Attends and participates in community collaborations (i.e.: Healthy Start, local community agencies, etc.)
- Maintains accurate and complete documentation of services to families and children.
- Maintains knowledge of database programs (ex. ChildPlus)
EOE/ V/ ADA/Drug-Free Workplace/ Asset Infused Organization. We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, religion, national origin, veteran status, or on the basis of disability.