Under supervision, the Family Service Advocate (FSA) will develop and maintain relationships with families and ensure that they receive comprehensive services through their participation in the program. Comprehensive services include, but are not limited to, health and social services, disabilities, early childhood education and care services, and a range of parent development training opportunities at the site. Service to families is a collaborative effort among all center staff. The incumbent is also responsible for conducting community outreach efforts to identify and develop relationships with community-based organizations that provide other needed services to families. Incumbents will also be required to comply with all Head Start, MAAC and other programmatic requirements. Incumbents may be assigned to an alternative work site based on the needs of the program and will be monitored by and receive training and technical assistance from supervisors and managers.
EDUCATION/EXPERIENCE/CERTIFICATION
Family Service Advocate I
- Associate of Arts Degree AND twelve (12) college semester units in Social and/or Health Education AND two (2) years of Head Start or related family support resource program experience that demonstrates working with adults in a social/health setting; experience working with children and families from culturally and linguistically diverse backgrounds OR
- A current Family Development Credential (FDC) is required AND two (2) years of Head Start or related family support resource program experience that demonstrates working with adults in a social/health setting; experience working with children and families from culturally and linguistically diverse backgrounds.
- Bilingual (English / Spanish) speaking, reading, and writing required.
- Demonstrated experience with Microsoft Office including Outlook, Word, Excel, and other software and databases such as ChildPlus.
- Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier.
Family Service Advocate II
- Bachelor’s Degree AND twelve (12) college semester units in Social and/or Health Education AND two (2) years of Head Start or related family support resource program experience that demonstrates working with adults in a social/health setting; experience working with children and families from culturally and linguistically diverse backgrounds AND
- A Family Development Credential (FDC).
- Bilingual (English / Spanish) speaking, reading, and writing required.
- Demonstrated experience with Microsoft Office including Outlook, Word, Excel, and other software and databases such as ChildPlus.
- Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier.