Case Manager - SSVF-1671

Community Action Partnership of San Luis Obispo County Inc. | Paso Robles, CA

Posted Date 3/26/2024
Description

Position Summary:

Under the direction of the Program Lead, the Supportive Services for Veteran Families (SSVF) Case Manager provides comprehensive case management, referral, and supportive services to qualified veterans and their families. The SSVF Case Manager works directly with eligible participants, SSVF team members, partner agencies, and landlords/property managers countywide to develop, arrange and coordinate case plans towards the goal of independent housing. Supports CAPSLO mission by providing direct services to SSVF clients in an effort to assist them in self-sufficiency and obtaining independent housing.

Required Education and Experience:

Bachelor’s Degree in Social Work, Psychology, Family Studies, Human Services or related field and four (4) years of experience providing direct client services such as assessment, evaluation, treatment planning, referral and follow-up to a population comprised of homeless individuals or families, Veterans, parolees or probationers, the mentally ill, the chronically ill, or high risk youth.


Preferred Education and Experience:

Veterans with other than dishonorable discharge preferred.

Essential Functions:

  1. Conducts a needs assessment to identify vulnerability and make referrals for services.
  2. Develops a Housing Stability Plan with goals, responsibilities and timeframes based upon prioritized problems list.
  3. Reviews and documents updates for Housing Stability Plan’s on a monthly basis.
  4. Provides relevant referrals to agencies and service providers based upon the goals and objectives mutually agreed upon with the client. Advocates for clients with agencies and service providers to minimize barriers to clients receiving needed services. Follows up with referrals to ensure that clients receive and access necessary services in a timely manner.
  5. Assists client(s) in developing a savings and budget plan in preparation for eventual independent living.
  6. Coordinates services with other SSVF/non-SSVF service providers including: legal assistance, alcohol/drug and mental health providers, job skills training providers, income stabilization and support providers, and benefits providers.
  7. Communicates progress towards independent living with community partners, when appropriate.
  8. Works with community partners and Housing Placement Specialist to support efforts at locating and maintaining supportive permanent housing.
  9. Maintains a professional relationship with clients and conduct all business related activities according to program policy and standards relevant to the case management field.
  10. Monitors client behavior regarding compliance issues and follows-up.
  11. Provides consistent limits and expectations regarding program policies and goal achievement.
  12. Maintains client confidentiality in accordance with program policies and applicable laws.
  13. Re-evaluates client needs and Housing Stability Plan, at minimum, on a quarterly basis to determine if goals are being met. Develops new strategies and/or modifies previous goals as appropriate.
  14. Completes all required logs, timesheets, reports and client documentation as required. Maintains statistical information for each individual/family on a weekly basis.
  15. Maintains a working understanding of the readjustment problems of veterans including Housing Barriers, Post Traumatic Stress Disorder, Traumatic Brain Injury, alcohol and drug dependency, and other mental health issues.

EOE/ V/ ADA/ Drug Free Workplace/ Asset Infused Organization. We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, religion, national origin, veteran status, or on the basis of disability.

Salary21.00 - 23.00 Hour
Job Category (Select One)
Management | Program Administration | Health Services | Family Services
Type
Full time

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